Privacy policy

At Breakthrough-Content, we value your privacy and are committed to protecting your personal information. We understand the importance of transparency and trust in the digital age and have implemented this Privacy Policy to inform you about how we collect, use, and protect your personal data. This policy outlines the types of information we collect, how we use it, who we share it with, and the measures we take to safeguard your information. Please read this Privacy Policy carefully to understand our practices and contact us if you have any questions or concerns.

Breakthrough-content is owned and operated by PALM SERVICES (FZE) whose offices are based at Shariah Research Technology and Innovation Park Freezone Authority, Sharjah, UAE.

We may make changes to this policy at any time. Please check back here for the most up-to-date version. Your continued use of our website and services will be taken as your agreement to any changes made.

How We Collect Your Personal Data

We collect your data in various ways in order to provide you with a better user experience and improve our services. We may collect data through your voluntary submissions, such as when you fill out a form on our website or contact us via email. We may also collect data automatically through the use of cookies or similar technologies when you visit our website. Additionally, we may receive data from third-party sources to better understand your preferences and needs. We take your privacy seriously and only collect data that is necessary for the functioning of our website and the provision of our services.

We collect a variety of personal information to provide and improve our services to you. This may include basic information such as your name, email address, and phone number. Additionally, we may collect more sensitive information such as your payment details and location data. We also gather data on how you use our website and services, including your browsing history, session duration, and device information. This helps us to enhance your user experience and optimize our services to better suit your needs.

Why We Collect Your Personal Data

We collect your personal data for several reasons. Firstly, we need your data to provide you with the services you requested from us, such as delivering products or services and processing payments. Additionally, we use your data to communicate with you regarding any updates, changes, or issues related to our services.

We may also collect your data to improve our services and customer experience, such as analysing website traffic or conducting surveys to understand your preferences and needs. This allows us to tailor our services to better meet your requirements.

The Security of Your Personal Data

We understand the importance of protecting your personal information and have put in place suitable technical and organisational measures to ensure its safety. However, we must acknowledge that no security system is infallible, and we cannot guarantee absolute protection against unauthorised access, disclosure, use, alteration, or destruction of your data.

In case of a data breach, we will promptly investigate the incident, notify all affected individuals as mandated by the law, and take necessary measures to avoid future breaches.

Child Privacy

Safeguarding children's privacy is of utmost importance to us. Our services are strictly for individuals who are 18 years of age or older, and we do not intentionally collect any personal information from children under the age of 18. If we discover that we have unintentionally collected personal information from a child under 18, we will promptly delete it.

Cookie Policy

Our website uses cookies to enhance your browsing experience and provide you with personalised content. Cookies are small data files that are stored on your device when you visit our website. We use both session cookies and persistent cookies to track your preferences and customise your experience on our site.

We also use cookies to track website usage and compile anonymous, aggregated data about how visitors use our site. This data helps us improve our website and make it more user-friendly.

You can manage your cookie preferences in your browser settings. However, please note that disabling cookies may limit your ability to use certain features of our website. By using our website, you consent to our use of cookies as described in this policy.

Your Data Protection Rights

We respect your privacy rights and acknowledge your right to access, modify, or delete your personal information. Additionally, you have the right to limit or object to the processing of your personal information and the right to request the transfer of your data. To exercise any of these rights, please contact us promptly.

Contact Us

If you wish to exercise your rights or have any questions or concerns relating to the terms of this privacy policy, please get in contact with us at support@breakthrough-content.com.